Refund Policy
We offer a 3-day return policy, which means you have 3 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must:
- Be in the same condition as when you received it.
- Be unworn or unused, with tags.
- Be in its original packaging.
- Include the receipt or proof of purchase.
How to Initiate a Return
To start a return, please contact us at [email protected]. If your return is accepted, we will provide you with a return shipping label along with instructions on how and where to send your package. Note: Items sent back without first requesting a return will not be accepted.
For any return inquiries, feel free to reach out to us at [email protected].
Damages and Issues
Please inspect your order upon receipt. Contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can assess the issue and make it right.
Exceptions / Non-returnable Items
Certain items are not eligible for return, including:
- Custom products (e.g., special orders or personalized items).
- Sale items or gift cards.
If you have questions about your specific item, please reach out to us.
Exchanges
The quickest way to get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.
Refunds
Once we have received and inspected your return, we will notify you of the refund approval status. If approved, your refund will be automatically processed to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.